Popular West Street takeaway gets two-star hygiene rating

A restaurant manager has said he hopes to improve after his takeaway became the latest on West Street to receive a poor hygiene rating.

Smitten Cafe, on West Street, has landed a two-star rating following a visit from a Food Safety Officer last month. 

The Japanese bubble-tea shop and restaurant has been open for more than four years. 

This is the second time in the last two years that the restaurant has received a two-star rating and is currently categorised as Improvement Necessary.

Manager Ben To said: “A food officer came in and said the shop needed improvement. We are getting a revisit in a couple of months.”

When Mr To was asked if they expected a five-star review on the next visit, he said he was unsure but that he hoped so.

Online reviews for the restaurant give mixed opinions, and the restaurant has a 3.8 star rating on Google. 

The restaurant has disputed at least one of the online reviews. 

A customer Wengi Ciaw, also known as Seven, said: “The shop is very clean and functional. It plays good music and has a relaxing vibe.”

The restaurant has opted not to display their two-star review.

This follows a trend in poor Food Hygiene Ratings for restaurants on West Street.

Olivia’s Townhouse, a popular club and restaurant was given a one star rating just last year. This rating is categorised as ‘Major Improvement Necessary’.

Adnan’s Fried Chicken and Guishi BBQ & Bar were also slammed with one-star ratings in November 2022.

Red Chinese Takeaway was given a zero-star rating, the lowest possible in January 2022, and shortly after closed its doors to the public. 

More than a dozen restaurants on West Street have been given poor hygiene ratings by the Food Standards Agency (FSA).

The FSA was set up in order to help protect public health and consumer interests in relation to food.

The rank is given based on a number of factors such as food preparation, handling and storage, as well as cleanliness and hygiene. 

Although so many restaurants sit at a two-star rating or less, West Street still has several five-star restaurants and eateries, and remains a popular location for students and young people across Sheffield.

Written by Amber Smith

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